Slow response time

Incident Report for CrowdTangle

Resolved

This incident has been resolved.

Posted Oct 15, 2018 - 14:36 EDT

Monitoring

The system is back up, we are continuing to monitor it.

Posted Oct 15, 2018 - 13:35 EDT

Update

We still have ongoing issues. The web client will either be slow or not load at all.

Posted Oct 15, 2018 - 12:14 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 15, 2018 - 10:43 EDT

Investigating

Currently, we are experiencing slow response time. We are actively investigating this issue!

Posted Oct 15, 2018 - 10:43 EDT

This incident affected: Post Updaters (Facebook Post Updater, Instagram Post Updater, Reddit Post Updater) and Web Client, Notifications, Search, API.