System down

Incident Report for CrowdTangle

Resolved

This incident has been resolved.

Posted Jul 18, 2019 - 23:30 EDT

Update

The system is now operational, but we may be behind real-time, meaning the newest posts you say may be up to an hour old.

Posted Jul 18, 2019 - 21:44 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 18, 2019 - 21:38 EDT

Investigating

We are currently investigating this issue.

Posted Jul 18, 2019 - 21:25 EDT

This incident affected: Post Updaters (Facebook Post Updater, Instagram Post Updater, Reddit Post Updater) and Web Client, Notifications, Search, API.